Weekend Wonders: An Award-Winning Tourism Campaign for St. Lawrence County

Weekend Wonders: An Award-Winning Tourism Campaign for St. Lawrence County graphic

For many destinations, attracting tourists is a constant challenge, especially when competing with bigger names and larger budgets. St. Lawrence County, positioned as the Northern Gateway to New York State, faced this exact scenario. With a goal to boost tourism, the county needed a creative and effective strategy to capture the attention of a key international market: Canadian travelers.

In early 2024, St. Lawrence County partnered with BBG&G to launch a targeted digital marketing campaign designed to showcase the region’s year-round activities, unique lodging, and authentic charm.

Challenges and Objectives in a Competitive Market

The core challenge was clear: how to make St. Lawrence County stand out in a crowded international tourism landscape. Canadian travelers have countless options, and grabbing their attention requires more than just a standard marketing push. The campaign had to cut through the noise and inspire immediate interest, all while working within the constraints of a public-sector tourism budget.

To address this, we established two primary objectives:

1. Drive Qualified Traffic

The main goal was to increase traffic to the VisitSTLC.com website, encouraging potential visitors to explore what the county has to offer.

2. Position as a Premier Destination

We aimed to build awareness and shape the perception of St. Lawrence County as a convenient, compelling, and accessible weekend getaway for Canadian travelers.

A Data-Informed Strategy and Precise Implementation

To achieve these objectives, BBG&G developed a deeply customized, data-informed strategy. We recognized that "Canadian traveler" is not a monolithic identity. To resonate with diverse interests, we created a series of rich, themed weekend itineraries designed to appeal to different travel styles.

Themed Itineraries for Every Traveler

The cornerstone of our strategy was the creation of four distinct, traveler-focused themes:

  • Family Fun
  • Foodie Adventures
  • Outdoor Exploration
  • History Lovers

These itineraries were further tailored to the county’s three unique sub-regions: the St. Lawrence Seaway, the River Valley, and the Adirondack Foothills. This structure allowed prospective visitors to quickly find experiences that matched their interests, moving them from passive curiosity to active trip planning. A key tactic was linking all advertisements directly to these specific itineraries on VisitSTLC.com, creating a seamless user journey from ad to relevant content.

St Lawrence County itinerary mockup on laptop

Multi-Channel Digital Advertising

To reach our target audience, we deployed an integrated digital marketing campaign across several channels, each serving a specific purpose:

Search Engine Marketing (SEM)

We captured high-intent travelers actively searching for getaways in New York and the Northeast U.S., placing St. Lawrence County directly in their path.

Social Media Advertising

Using compelling creative on Facebook and Instagram, we drove engagement and traffic, showcasing the visual appeal of the region.

Online Video and Display Ads

These visually rich formats allowed us to build awareness by showcasing seasonal attractions, unique lodging, and the undeniable charm of the county.

Our targeting was layered and precise. We combined geo-targeting—focusing on key Canadian markets like Ottawa, Montreal, Kingston, and Cornwall—with behavioral and contextual targeting to reach users whose online habits indicated an interest in travel.

Mobile mockup of St Lawrence County Facebook ad
Mobile mockup of St Lawrence County Facebook ad
Mobile mockup of St Lawrence County Facebook ad

Remarkable Results and Industry Recognition

The campaign’s performance was nothing short of exceptional, with results that surpassed tourism industry benchmarks across the board.

Outstanding SEM Performance

The search campaign achieved a 9.88% click-through rate (CTR), more than double the industry standard of 3–5%. This demonstrated a powerful connection between our messaging and the audience's intent.

High Conversion Rate

We saw an 8.95% conversion rate, significantly outperforming the typical 2–5% for tourism campaigns. This indicates that users were not just clicking but taking meaningful action on the website.

Engaging Video Content

Our video ads captured viewer attention with a completion rate of nearly 80%, beating the tourism benchmark of 70%.

This success did not go unnoticed. The campaign was honored with a New York State Tourism Industry Association (NYSTIA) Award for Excellence in Tourism Marketing, a testament to its strategic innovation and impactful results.

Mockup of St Lawrence County Laptop and Mobile Display Ads

Key Lessons for Destination Marketing

This partnership provided several key insights that can inform future tourism marketing efforts:

1. Tailor Messaging to Sub-Regions

Recognizing and promoting the distinct identities of areas within a larger region allows for more authentic and relevant storytelling.

2. Harness the Power of Itineraries

Providing structured, theme-based travel plans is a powerful tool for inspiration. It helps travelers visualize their trip and simplifies the decision-making process.

3. Flexibility is Crucial

The ability to adapt in real time is vital. Our collaborative approach allowed for ongoing optimization, ensuring the campaign remained effective as it evolved.

A Model for Future Success

The "Weekend Wonders" campaign is a powerful example of how destination marketing organizations can achieve outsized results. By combining a data-driven strategy, audience-centered creative, and a strong agency partnership, St. Lawrence County successfully elevated its profile and attracted a new wave of international visitors.

The campaign's evergreen content framework, built around the themed itineraries, continues to provide long-term value, inspiring travel well beyond the initial campaign flight. It stands as a model for how lesser-known regions with rich, authentic experiences can effectively compete on a larger stage.

If you're ready to elevate your destination's visibility and unlock its full potential, contact us or schedule a consultation today to discover how we can craft a tailored strategy that delivers impactful results.