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Dutchess Tourism, Inc

Overview

Dutchess County’s diverse array of historic, cultural, recreational and dining experiences, set amidst gorgeous Hudson River scenery, appeared to make branding difficult.

Chosen as Dutchess Tourism’s new marketing communications agency in 2010, BBG&G rebranded the county as a vital and vibrant destination, repositioning Dutchess as a place that offers the top reasons for visitation – scenic beauty, relaxation, dining and culture – with unique flair and flavor.

Services Provided

• Advertising
• Collateral
• Emarketing
• Public Relations
• Social Media
• TV & Video / 360 & VR
• Website / Digital

Challenge

At the time, Dutchess County was facing a popular problem among destinations today. Potential visitors did not know what the county had to offer and they didn’t resonate with the Dutchess County brand.

Solution

Our main objective was to establish a cohesive brand, which we did with a new logo visually conveying an air of simplicity and sophistication, and capturing the variety of experiences available. The logo complements the marketing campaigns that have followed in the years since, with taglines such as “Simple & Sophisticated. You Deserve Dutchess.”, and “Distinctly Dutchess.”

The campaigns distill Dutchess’ varied and unique attributes that we know drive visitation. Campaign content describe the type of escape relating directly to audience segments, and the ease with which visitors can depart to another world of art, beauty, history, and relaxation. The campaign has been deployed through online, print, radio, and TV advertising, e-marketing, Facebook ad campaigns, content marketing, collateral, and social media. In addition, long-form videos have been created for Dutchess Tourism’s website and YouTube channel, including an award-winning VR video that truly highlights the county.

Web traffic increased 256%

International web traffic increased 977% in just 5 years

Referral Traffic increased by 684%

Traffic from Social increased by 357%

Direct Traffic increased by 218%

Traffic from Email increased by 186%

Distinctly Dutchess

This TV Spot / Video campaign highlights Dutchess County's craft beverage scene, outdoor activities, and unique cultural and historic sites.

It's Unexpected...But It's Distinctly Dutchess

This campaign highlights the unexpected places of Dutchess County.

AD-BANNER
Dutchess Tourism's website is an important resource for the county’s visitors and residents. We enhanced the design and format of the website to make it more responsive to wider screens, as well as updated the site's appearance and user experience on mobile devices.
Visually, we improved the navigation for users to find helpful content such as the Trip Planner, International page, Virtual Reality video, Travel Itineraries, and Top Ten Lists. We added a user-generated content gallery to the homepage and other top pages on the website. In addition, we updated the website to comply with ADA guidelines.
Dutchess_Responsive