Tourism

Today travelers expect more than just good value and quality service. They want brands that truly care about making a difference in the community and deliver on their promises. Now more than ever, corporate responsibility is seen as a necessity for long-term business success. And as more and more travel brands compete with one another…

Ah, data. Some say it’s the golden ticket into what customers are really thinking. But just where does it come from? Well, there are two sources that offer distinct insight. Reactive data is gathered after a customer purchases a service, often through a complaint. This data is highly valuable as it allows an organization to…

Picture this: you’re sitting on the beach in Saint Tropez, drink in hand, and you snap a photo of the gorgeous sunset. What’s next? Sharing it with friends and family on Instagram! For thousands of travelers, uploading photos to social media has become second nature. From the minute they step off the plane, each moment…

When you envision craft beer, you don’t immediately think of Millennials. After all, this demographic, which consists of people born between the early 1980s and early 2000s, are known to be a bit frugal and tend to go for the convenience and price of store-bought options.  Recently, however, there has been a shift towards Millennials…