Posts Tagged ‘consumer experience’
The Banking Consumer Experience: How to Address Banking Consumers’ Concerns in a Post-Pandemic World (Ebook)
COVID-19 has affected consumer behaviors across the board, whether they’re buying milk or deciding on a mortgage lender. Our infographic, “How COVID-19 Affected Consumer Behavior”, highlights how things have changed in recent months. After hours of research, we realized there was, even more, to learn about industry-specific consumer behavior. We’ve hand-picked some recent statistics to…
Read MoreHow to Restore Your Guests’ Confidence
This year’s ending with many of us holed up at home, not going anywhere “just for fun,” unless we feel safe about it. While this post focuses on the hospitality and tourism industries, the concepts are generally applicable; because no matter what business you’re in, your customers need reassurance that you’re ready to welcome them…
Read MoreMarketing Non-Predictions for 2021
The end of the calendar year usually brings a slew of predictions on what’s going to change or evolve in business over the following 12 months. We’ve set the trend-watching aside, because as 2020 taught us…the best-laid plans often go awry. So, this year, we’re focusing on what we know, and present our “non-predictions” for…
Read MoreFollowing Up on ADA Compliance
By Deborah Garry, President & CEO | October 15, 2019 A couple of months ago, we wrote a blog post about the importance of keeping your website up-to-date—and as accessible to as many people as possible. We thought we’d follow up with some good examples of websites that are ADA compliant to raise further awareness…
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