COVID-19
The Banking Consumer Experience: How to Address Banking Consumers’ Concerns in a Post-Pandemic World (Ebook)
COVID-19 has affected consumer behaviors across the board, whether they’re buying milk or deciding on a mortgage lender. Our infographic, “How COVID-19 Affected Consumer Behavior”, highlights how things have changed in recent months. After hours of research, we realized there was, even more, to learn about industry-specific consumer behavior. We’ve hand-picked some recent statistics to…
Read MoreThe Healthcare Consumer Experience: How to Address Their Concerns in a Post-Pandemic World (Ebook)
COVID-19 has affected consumer behaviors across the board, whether they’re buying dental floss or deciding on a doctor. Our infographic, “How COVID-19 Affected Consumer Behavior”, highlights how things have changed in recent months. After hours of research, we realized there was more to explore when it comes to industry-specific consumer behavior. Today, healthcare consumers… feel…
Read MoreTravel Monthly Round-Up: November
Non-Predictions for 2021 The travel industry has had quite the upheaval in 2020. It’s hard to say what will happen for the new year ahead. So, this year, we’re focusing on what we know and presenting our “non-predictions” for 2021. Road Trips Many travelers were apprehensive to fly when travel bans started to lift this…
Read MoreHow to Restore Your Guests’ Confidence
This year’s ending with many of us holed up at home, not going anywhere “just for fun,” unless we feel safe about it. While this post focuses on the hospitality and tourism industries, the concepts are generally applicable; because no matter what business you’re in, your customers need reassurance that you’re ready to welcome them…
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